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Tweet It: .@MRGRetail wins retailer with the best customer service, best travel convenience service and best overall retailer at the 2019 #AirportExperienceAwards! @airportxnews #AirportNews
LAS VEGAS – Airport Experience News has announced Marshall Retail Group, America’s leading specialty retailer in the airport marketplace, received outstanding recognition in three award categories in the 2019 Airport Experience® Awards. This year’s awards ceremony was held during the Airport Experience Conference at Gaylord Rockies Resort & Convention Center in Aurora, Den. from March 1 – 4, 2020.
The companies included in these nominations represent the best in the North American airport and concessions industry.
- Best Overall Retailer, Small
- Best Travel Convenience Retailer, Small
- Retailer with the Best Customer Service, Small
On winning the prestigious awards, CEO of Marshall Retail Group, Michael C. Wilkins, shared, “It is truly an honor to be recognized in a variety of categories at this year’s conference. These awards are a testimony to our organization’s rigorous commitment to creating unique experiences at every level including concept development, store design, product curation, distribution, visual merchandising, and customer service. We are deeply humbled and look forward to our continued growth by developing rich connections and memorable experiences with travelers worldwide.”
For nearly 20 years, Airport Experience News has been honoring the best in airport management and concessions. Launched to support industry excellence, Airport Experience News focuses on celebrating airports, leaders, operators, and concepts that are revolutionizing the landscape, evolving the industry, and changing the conversation.
The awards ceremony closed the annually held Airport Experience Conference, the largest gathering of airport decision-makers and concession executives. Leading experts in the industry present cutting-edge trends and business strategies in the areas of food and beverage, retail, technology, customer service, and more.
About Marshall Retail Group
Marshall Retail Group (MRG) is America’s leading travel retailer in the airport, casino and resort marketplace. For 65 years, MRG has provided clients with a collection of attractive, successful brands in more than 300 standalone stores across the United States, with over half operating inside 46 airports nationwide. MRG prides itself on ‘creating unique experiences’ for customers by developing distinctive retail store concepts that feature and highlight the local culture, community and lifestyle of the cities in which they are located. MRG, along with the largest electronics-based retailer in the nation, InMotion, are now wholly owned subsidiaries of WH Smith, the leading global retailer in news, books and convenience for the world’s traveling customer.
Kirvin Doak Communications